Student Satisfaction Survey

Troy State University

Distance Learning Center

Instructor and Course Assessment

To help improve the quality of learning via distance education, you are requested to complete the following survey. Your identity will remain anonymous as you can submit your response from any terminal or mail box. Your conscientious and constructive opinion of your educational experience with Troy State University's distance learning program is important. The results will be used to set priorities and take steps to improve future courses for both you and future students.

1. Please fill in the blanks:

Course Number:
Instructor:
Term and Year

2. How would you categorize the source of information that was used to find this course?

3. Please specify the source of information you indicated above.

Which TSU location?
Where was the TSU schedule located?
Friend, Relative, Other?
Brochure?
Search Engine?
Other?

4. Is this your first distance learning course?

Yes
No

5. Based on your experience in this course, will you take another distance learning course?

Yes
No (If no please specify why?)

6. Is this course required for your degree program?

Yes
No (If no please explain):

7. Is this your first Masters degree program course with TSU?

Yes
No

8. If yes, please indicate from the following:

	Strongly Agree	Agree	Slightly Disagree	Strongly Disagree
-Academic Advisement during the application process was helpful.
-Advisement for my chosen degree was based on my career goals.
-My overall admissions experience was productive and pleasant.

9. Areas of the admissions process that could be improved:

10. Gender

Male
Female

11. Age

Under 25
26-35
36-50
51+

12. Marital/Residence Status

Married or Similar
Single
Roomate(s)

13. Employment

Full time
Part time
Other
Occupation

14. Please rate the following distance education administration processes:

	Excellent	Satisfactory	Unsatisfactory	Not Used
-Application process
-Website www.tsulearn.net information
-Instructions for textbook purchases
-Financial aid
-Accounts Receivables/Billing
-Registration
-Distance Learning Staff assistance

15. Please provide comments regarding your overall course administrative process:

16. Please rate the following course components:

	Strongly Agree	Agree	Slightly Disagree	Strongly Disagree
-Assignment criteria was described in sufficient detail
-Deadlines were clearly communicated
-Guidelines for individual assignments were clearly stated
-Readings, text, and materials were sufficient and appropriate
-Assignments reflected what the course objectives were
-Activities sufficiently related to the course material
-Grading, absence and make-up policies were clearly stated
-The course was well organized

17. Please rate the following instructor practices:

	The best	Better than most	Average	Below Average	The worst
-Preparation for each session
-Encouragement of meaningful discussion
-Different methods of teaching were used
-Instructor was available for questions and feedback
-Instructor feedback was timely and sufficient
-Clear and helpful comments were provided on assignments
-Challenged me to analyze and apply information learned
-My overall learning experience with this instuctor was

The remaining questions require that you reflect and comment on key parts of your experience with distance education through TSU.

18. Thinking overall about the online method of delivery, instructional materials that were provided during your course and the use of technology for education purposes etc. Tell us in a few sentences what areas you appreciated about the course and tell us if there is anything you would like to see changed.

19. Thinking overall about the instructor's approach, such as preparedness, helpfulness, availability, knowledgeability, etc. Tell us in a few sentences what you appreciated about your instructor's approach and if there is anything you would like to see changed.